Respond faster to your traders.
txBatch is customer service software for cryptocurrency exchanges.
Forget about remembering hundreds of block explorers. Forget about memorising the differences between blockchains. Now you get to look up transactions in bulk, across more than 20 blockchains and thousands of second-layer protocols (ERC20s, Omni Layer, Stellar)
Save time and frustration with our power-user features, such as multi-entry search, click-to-copy, and automatic block explorer links.
Premium customers can request new blockchains, CRM integrations, and access priority support. Contact us to learn more.
James Scaur formerly provided technical support at a top 20 cryptocurrency exchange.
He is currently based in Palermo, Sicily.
Winston Hammerton is a professional cryptocurrency trader and serial entrepreneur.
He is currently based in Manila, the Phillipines.
Usman Abiola is an experienced UX designer and product lead at Ellcrys Network.
He is currently based in Lagos, Nigeria.
What cryptocurrencies do you support?
|Symbol||Coin/Token Name||Type||Data Partner|
|BCH||Bitcoin Cash (ABC)||-||-|
|BAT||Basic Attention Token||ERC20||Eth.events|
|PAX||Paxos Standard Token||ERC20||Eth.events|
|REPO||REPO||Stellar Asset||Stellar Horizon|
How fast are your searches?
On average, a single search takes 1/3rd of a second. 5 transactions across 2 chains, 3/4s of a second. And 15 transactions across 3 chains, 1.5 seconds.
Once the data is loaded, it is ready & formatted to be used in a ticket answer.
This is directly comparable to a typical block explorer website taking 0.5-2 seconds to load, and a minimum of 30 seconds to copy necessary data (provided you don't misclick when selecting text).
Because no bulk-search functionality exists, that's a minimum of 30 seconds each time. Cut down to less than 1.
How do you ensure privacy / security?
All our searches are anonymous, and handled separately to our user data.
Communication with our servers happens for only 3 reasons:
1. Reading User Data (Authentication)
2. Reading Blockchain Data (isolated from #1 and #3)
3. Writing User Data (opt-in, wipe anytime)
We have no third-party analytics or trackers, e.g. Google Analytics - in contrast to most block explorers.
As it stands, txBatch is second only to running your own node for privacy.
What are your plans for the future?
We're focused on building the best customer service tool in crypto.
Our priorities are:
1. Releasing all blockchain searches out of beta - with full support for popular second-layer protocols.
2. Enable searching by address + amount (commonly requested feature)
3. Integrate with popular crypto customer support platforms - such as Zendesk, messaging platforms - such as Telegram and Discord, and create a Chrome/Brave extension.